Privacy Policy

This Privacy Policy (the “Policy”, the “Privacy Policy”) applies to the processing of personal data by Go Studio Web, LLC., with registered address: 4400 Outlook Street, Monona WI 53716, USA (“Go Studio Web, LLC“, “we“, “us” and “our“) in its capacity as a data controller of personal data.

The Policy explains our data privacy practices in regard to the processing of personal data of individuals (“data subjects”, “you”, “your”) who visit our website(s) (the “Site“), use the services and/or products ordered or accessed through the Site (the “Services”), use mobile application(s) made available by us or other companies within the Go Studio Web, LLC of companies (“App(s)”), and/or as otherwise described in the Policy below. For the avoidance of doubt, this Policy does not apply to the processing of your personal data by third parties whose websites are not owned and operated by us.

I. Categories of data subjects and types of personal data

For the purposes of this Policy, the individuals, whose personal data is subject to data processing under this Policy, respectively the types of their personal data processed by us, may be categorized as follows:

Website Visitors

Definition: Individuals who visit our Site. For the avoidance of doubt, websites hosted by us but operated by our Customers are not part of the definition of Site. Our Site, App(s) and Services may contain links to third-party websites, which are not under our control, and we are not responsible for their content. In the event that you follow a link to such pages, please note that there are other respective privacy policies that may apply and we do not have control over such pages. We encourage you to review the privacy policies of these parties before using such other websites.
Types of personal data:
Contact information – We may collect personal data such as first and last name, email address and other contact and personal information when you sign up for our newsletter, register and get access to a demo version of any of our Services (e.g. demo version of our Site Tools), download materials from our Site, such as e-books, communicate, comment, review and/or discuss topics in the sections provided for this on our Site.
Personal data, contained in log files – When you visit our Site we may process information such as your IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.

iii. Personal data collected through analytics tools – We may collect information about your use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise your device and compile information about you. They may collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and browser you use, and what site you visited prior to visiting our Site.

Customers

Definition: Persons who enter into an agreement with us for the provision of Services.
Types of personal data:
Customer account information – We process personal information such as first and last name, name of the legal entity and its legal representative, address, phone number, email address, image, language preferences, IP address, payment and billing information (i.e. credit card information and/or PayPal account, personal or TAX identification number etc.), so you can place orders, request information, get support and use the Services and/or App(s). You may also opt to provide information about your Facebook and/or Twitter accounts.
Personal data, contained in log files – When a Customer visits our Site and/or uses an App, we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.

iii. Personal data collected through analytics tools – We may collect information about Customer’s use of our Site and/or App(s), such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They may collect information such as what pages and/or App functionalities the Customer visits and/or uses, and how much time the Customer spends on these pages and/or App functionalities, its IP address, what operating system and browser and/or device the Customer uses, and/or what site the Customer visited prior to visiting our Site and/or using an App.

iii. Other types of personal data – When the Customer contacts us, including via any of our support channels, we may process the personal data provided to us (including voice) in order to deal with the Customer’s query. In addition, if the Customer loses access to its account, we may request certain documents in order to verify its identity. Those documents may contain personal data such as name, address, nationality, date of birth, identification document number, signature, etc.

Users

Definition: Individuals who access and/or administer any of the Services for and on behalf of our Customers, including through the Site and/or App(s).
Types of personal data:
User information – We may process personal information such as first and last name, address, phone number, email address provided for the purposes of accessing to and/or administration of the Services, requesting information and/or getting support.
Personal data, contained in log files – When a User visits our Site and/or uses an App, we may process information such as IP address, referral URL, exit URL, browser software, operating system, device model, date/time and/or clickstream data.

iii. Personal data collected through analytics tools – We may collect information about User’s use of our Site and/or App(s), such as number of visits, pages visited, popularity of certain content, location, etc. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They may collect information such as what pages the User visits and how much time the User spends on these pages, the IP address assigned to the User, what operating system, device model, and/or browser the User uses, and/or what site the User visited prior to visiting our Site or using an App.

Other types of personal data – When the User contacts us, including via any of our support channels, we may process the personal data provided to us in order to deal with the User’s query.

Registrants

Definition: Owners of domain names, registered with us.
Types of personal data:

Domain name ownership information – We process personal data such as first and last name, name of the legal entity and its legal representative, address, phone number and email address of the Registrants, as well as the domain name and its status, name server, IP address etc.

End Users

Definition: Individuals who visit, access, use and/or interact with our Customers’ websites, applications, and/or other types of digital projects (“Customer Project”).
Types of personal data:

Personal data, contained in log files – When an End User visits a Customer Project, we may process End User’s information such as IP address, domain name, date, request method, URI user agent, referrer, TLS version, cache data, etc.

Personal data related to payments made by End Users via a payment processor integrated into your Customer Project by Go Studio Web, LLC as part of a Service.

Affiliates

Definition: Persons who participate in our Affiliate Program.
Types of personal data:
Affiliate account information – We may process personal information such as first and last name, date of birth, name of the legal entity and its legal representative, address, phone number, email address, image, IP address, payment information (i.e. PayPal account and/or bank account information, personal or TAX identification number etc.).
Personal data, contained in log files – When an Affiliate visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.

iii. Personal data collected through analytics tools – We may collect information about Affiliate’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They may collect information such as what pages the Affiliate visits and how much time the Affiliate spends on these pages, the IP address assigned to the Affiliate, what operating system and browser the Affiliate uses, and what site the Affiliate visited prior to visiting our Site.

Other types of personal data – We may process our communication with the Affiliate, as well as any personal information about the Affiliate which is made publicly available (e.g. in the social media accounts and channels of the Affiliate). We may also process any personal information voluntarily provided by the Affiliate to us (including voice). When the Affiliate contacts us, including via any of our support channels, we may process the personal data provided to us in order to deal with the Affiliate’s query. In addition, if the Affiliate loses access to its account, we may request certain documents in order to verify its identity. Those documents may contain personal data such as name, address, nationality, date of birth, identification document number, signature, etc.

Participants in events/promotions

Definition: Individuals, who participate in raffles, surveys, campaigns and/or register to attend events, webinars and other promotions (co)organized and/or sponsored by us and/or any of the companies part of Go Studio Web, LLC.
Types of personal data:
Contact information – We may process Participant’s data such as first and last name, email address, address, phone number, social media username, etc.
Other types of personal data – We may process your image and voice, if the event/promotion is being recorded. In case the promotions take place on our Site and/or App(s), when you visit it we may process information such as your IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data. We may also collect information about your use of our Site and/or App(s), such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise your device and compile information about you. They may collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and browser you use, and what site you visited prior to visiting our Site and/or using an App.

Other individuals

Definition: Individuals, who may not fall under the scope of the definitions listed above, such as potential customers, potential affiliates, third parties, part of account ownership disputes, complainants, inquirers, followers in our social media channels, individuals who are communicating with us via our social media channels, etc.
Types of personal data:
Contact information – We may process information such as first and last name, name of the legal entity and its legal representative, email address, address, phone number, social media username, etc.
Other types of personal data – We may process our communication with you, including your voice, if you contact us by phone, and/or your image, in case you share such data with us. We may also process personal information which is made publicly available (e.g. in the social media or on other webpages) or any other types of personal data provided to us in order to deal with your query.

II. Sources of data collection

Apart from you, being the main source of information we collect about you, we may also collect information from publicly accessible sources. These may include, for example, companies trade registers, WHOIS, publicly accessible sanction lists, social media platforms, and other publicly available websites.

We may also obtain information about you from third parties, including but not limited to our affiliates and trusted partners such as marketing, advertising, security service providers, etc.

Furthermore, if you register on our Site or log into the Client Area and/or an App interface using an authentication partner (e.g. Google, Apple, or another third-party), we may collect certain information about you from that partner – such as your account name, email address, profile photo, if any, etc. – for the purpose of account creation and/or authentication.

III. Purposes of and legal basis for data processing

We strive to collect only the minimum personal data necessary for the completion of the purposes of data processing, as set out below.

If you are residing in a country from the EU/EEA or in the UK, or in any other country where the processing of personal data shall be subject to a legally defined lawful basis, the following purposes and legal basis shall be applicable to the processing of your personal data by Go Studio Web, LLC:

To provide, administer, maintain and secure the Services (including our network, information systems and the server functionality operated by us) and fulfill our obligations under the applicable agreements and terms, including to administer any promotions (co)organized and/or sponsored by us or any of the companies part of Go Studio Web, LLC. In such cases the legal basis for the data processing is the performance of a contract and compliance with a legal obligation.
To maintain and secure our Site, App(s), network, information systems and the server functionality operated by us, including but not limited to investigating and preventing fraudulent transactions, unauthorized access to the Services and other illegal activities, to address any queries, to enforce our terms, to defend against claims and protect the rights, property or safety of Go Studio Web, LLC, to notify you for any Service-related matters, to invite you (via separate email or during our interaction with you via any of our communication channels) to give your feedback and/or review regarding the quality of our Services and/or App(s), and/or your experience with us and our interaction, to improve and/or develop the Services and/or App(s) for the benefit of our Customers, and for statistical purposes. In such cases the legal basis for the data processing is our legitimate interest.

iii. To promote our brand, Services and/or App(s), including to send marketing communication, newsletters, surveys, monitor and analyze activities for advertising purposes etc. In such cases the legal basis for the data processing is your consent. The consent to such marketing communication is voluntary and can be revoked at any time. The revocation can take place in the settings in the Client Area or via the unsubscribe link in every such marketing email sent by us.

To fulfill our legal obligations, such as compliance with court orders, orders/requests or other documents issued by competent authorities, applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject.
For other purposes which may not fall under the scope of the above-mentioned purposes we will obtain your consent.

If you are residing in a country governed by privacy laws under which consent is the only or most appropriate legal basis for processing personal data, your acceptance of this Privacy Policy or your use of our Site, App(s) and/or Services, or your communication with us (as the case may be) will be considered your consent to the processing of your personal data for the purposes detailed herein.

IV. Cookies, beacons, tags, pixels

We use cookies to collect some of the information set out in this Policy. Cookies can store your account identifier, ordering status, personalisation, website or app tracking. They can also be used for technical purposes such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for your according order or to save information which has already been entered (languages preference, and your region), so that we can offer improved and more personalized Services, App(s) functionalities, products and other relevant communication tailored to you. Cookies also allow us to fulfill our contractual obligations to third parties and partners if you have made a purchase on our Site by following a link from theirs.

We also use remarketing pixels provided by third parties to collect the information that you have visited our Site and/or App(s), and were interested in certain offers.

We also use beacons, tags, click tracking codes and scripts to analyze trends and movements of users around the Site and/or App(s), gather information about the user base as a whole and how we can improve the Services, Site and/or App(s), to provide advertising based upon activities and interests and to measure advertising effectiveness. As a result we may display targeted, or interest-based, offers to you based on the products you ordered or have recently viewed and deliver other communication more relevant to you and your interests outside of our Site and/or App(s), on other websites part of the third party’s network.

We may share a unique code (such as a hashed email address) with аdvertising platforms and social networks to allow us to track online conversions from different sources and to direct targeted advertising to you or to a custom audience who share similar traits.

V. Sharing of personal data

We disclose entire or part of your personal data in the following circumstances and always ensure that the appropriate safeguards on your privacy are undertaken:

To provide the Services and/or App(s), and to run our business – We may engage third-party service providers in the delivery of the Services and/or App(s), and also for administrative, billing, tax, compliance and all other purposes related to the management of your account and our operations. In such cases your personal data may be shared with companies part of Go Studio Web, LLC, business partners, independent contractors, intermediaries, external consultants, auditors, collaborators, etc. Those third-party service providers include companies that operate in different industries such as fraud detection, technology and software development services, internet information providers, payments and data processors, couriers, providers from the finance, media and communication, internet content and information industries, advertising and marketing, marketing chatbot platforms, technologies, analytics, etc. and that may be located worldwide (including but not limited to the EU, EEA, Switzerland, UK, Canada, Australia, Singapore, Japan, Brazil, etc.).

1.1. In certain cases, our affiliated entity Go Studio Web, LLC Hosting EOOD may process certain personal data of Customers, Users, Registrants, End Users, Affiliates and Other Individuals in its capacity as an independent data controller. That personal data may include but is not limited to names, address, phone number, email address, language preferences, IP address, payment and billing information, information provided by the data subject (incl. voice) through any of the Go Studio Web, LLC support channels, device model, etc. Go Studio Web, LLC Hosting EOOD may process such personal data for the following purposes: compliance with the applicable tax and accounting legislation, provision, support and/or maintenance of App(s), improvement of the services provided to Go Studio Web, LLC and its customers, internal administrative purposes, incl. the enforcement of disciplinary proceedings against Go Studio Web, LLC Hosting EOOD’s personnel, etc. Go Studio Web, LLC Hosting EOOD carries out its processing activities in accordance with the same privacy practices, principles, and standards as those set out in this Privacy Policy. Further information on how Go Studio Web, LLC Hosting EOOD processes personal data can be requested by emailing privacy_bg_careers@Go Studio Web, LLC.com.

1.2 If you use Stripe Connect Services integrated into your Customer Project by Go Studio Web, LLC in connection with a Go Studio Web, LLC Service, both Go Studio Web, LLC and Stripe may access and process information (incl. personal data) contained in your Connected Account(s). This may include, but is not limited to, transaction data, incl. personal data of your end customers, and other related information necessary for the provision, management, and support of the respective Go Studio Web, LLC Service and the Stripe Connect Services. Stripe Privacy Policy (https://stripe.com/privacy) applies to the processing of personal data by Stripe. The purposes for which Go Studio Web, LLC processes such information include but are not limited to (i) facilitating the technical and operational integration of the Stripe Connect Services into your Customer Project; (ii) fulfilling our contractual obligations towards Stripe in connection with the integration and use of the Stripe Connect Services on your Customer Project; (iii) providing support and resolving issues directly related to the Stripe Connect Services integration on your Customer Project; (iv) Platform Fee payouts, if any; (v) compliance purposes.

1.3. If you use PayPal payment services integrated into your Customer Project by Go Studio Web, LLC in connection with a Go Studio Web, LLC Service, both Go Studio Web, LLC and PayPal may access and process information (incl. personal data) related to your use of PayPal payment services. This may include, but is not limited to, transaction data, incl. personal data of your end customers, and other related information necessary for the provision, management, and support of the respective Go Studio Web, LLC Service and the PayPal payment services. PayPal Privacy Statement (https://www.paypal.com/privacy) applies to the processing of that personal data by PayPal. The purposes for which Go Studio Web, LLC processes such information include but are not limited to (i) facilitating the technical and operational integration of the PayPal payment services into your Customer Project; (ii) fulfilling our contractual obligations towards PayPal in connection with the integration and use of the PayPal payment services on your Customer Project; (iii) providing support and resolving issues directly related to the PayPal payment services integration on your Customer Project; (iv) Platform Fee payouts, if any; (v) compliance purposes.

1.4. For payment processing purposes on our Site and/or App(s), we may share personal data with our payment partners such as Stripe and PayPal which are acting as an independent controller for the purpose of processing the personal data shared. The processing of personal data by Stipe is governed by the Stripe Privacy Policy (https://stripe.com/privacy), and by PayPal is governed by the Braintree Privacy Statement (https://www.paypal.com/legalhub/braintree/braintree-privacy-policy).

1.5. We also may share data with Google whose invisible reCAPTCHA service we use to protect our Site and/or App(s) from malicious activity. Use of the invisible reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

1.6. We may use third-party artificial intelligence (AI) models and tools and integrate them into our Services and/or App(s) for various purposes (such as Go Studio Web, LLC search tools, text and visual content generation, customer support, including but not limited to quality evaluation and improvement, etc.). We will disclose any such use on the respective webpage where the AI models and tools are integrated. You acknowledge and agree that: (i) any input you provide may be transmitted to, and processed by third-party AI models and tools providers in connection with the provision such AI models and tools; (ii) it is your sole responsibility not to submit, upload, transmit, or otherwise make available any personal data in your input unless you have obtained all consents, permissions, or authorizations, if such are required under applicable law for such disclosure and processing; (iii) Go Studio Web, LLC has no control over, and assumes no responsibility for, any personal data included in your input; (iv) you have obtained the consents, permissions, and authorizations from the relevant data subjects to disclose and process their personal data in connection with the use of our Services and/or App(s), if such are required under the applicable law; (v) you will maintain records of such consents and provide them to Go Studio Web, LLC upon request; and (vi) you will comply with all applicable data protection and privacy laws in relation to such personal data. 2. To resell products and/or services of our contractors and comply with their applicable rules, regulations, and policies – When we act as resellers of products and/or services of our contractors (e.g. domain name registrars, SSL certificate providers, Google for the purposes of Google Workspace reselling, etc.), we may share your personal information contained in the respective order for the purchase of the products/services with these contractors to provide the respective services or products. The contractors may further process the personal data shared following their privacy policies and practices.

To comply with the applicable legislation and to exercise rights – We may share personal data with companies, organizations or individuals when we believe in good-faith that access, use, preservation or disclosure of such data is necessary to meet any applicable law, comply with regulations, legal procedures, enforceable requests and/or competent authority requirements; to enforce our terms, defend against claims and protect the rights, property or safety of Go Studio Web, LLC, our Customers, our affiliated entities, and/or the public as required and/or permitted by law.
In case of business reorganization, transfers and/or acquisitions – We may share your information to third parties in connection with any prospective or completed business reorganization, merger, sale of company assets, or acquisition of all or a portion of our business by another entity, or in the unlikely event that Go Studio Web, LLC goes out of business or enters bankruptcy. If any of these events happens, we may take any reasonable steps to notify you.
To comply with your instructions – We may share your information with third parties with your explicit consent or at your direction. We will not, however, sell, rent, share or otherwise disclose personal data for commercial purposes in any way that is contrary to the commitments made in this Policy.
We also may use the services of third-party service providers for reviews (such as Trustpilot, Crazy Egg, etc.) to collect your feedback and/or review regarding our Services, Site, and/or App(s), their performance, our overall service quality and/or your experience with us and our interaction. In this case your name, email, chat or ticket ID, or other reference data may be shared with such third-party service providers, and they may process your data under their own privacy policies and practices.

VII. Security measures

We use Secure Sockets Layer (SSL) protocol to encrypt the information you enter on our Site and/or App(s) in order to protect its security during transmission to and from our Site and/or App(s). When storing information, we protect its security by encrypting critical data. Access to this information is severely restricted, logged and reviewed periodically. When we transmit credit card data to our payment processors, the credit card data is subject to tokenization and strong security measures applied by our payment processors in accordance with the PCI DSS requirements.

We maintain physical, logical, electronic and procedural safeguards when collecting, storing and disclosing personal data. Our security procedures require us in some cases to request proof of identity before disclosing personal data to you.

To protect against unauthorized access to your account and information, we implement session management, strong authentication requirements, login expiration mechanisms and the option of using 2-factor authentication for Client Area access. Authentication data is encrypted for both Client Area authentication and App(s) authentication. As an additional safety measure, we ask you to sign out when you finish using the Client Area.

Although we take appropriate technical and organizational measures to maintain the safety and security of your personal data against loss, theft and unauthorized use, access or modification, please note that no transmission of information over the Internet is completely secure. Consequently, please note that we cannot fully guarantee the security of any personal data that you transfer over the Internet to us.

VIII. Retention periods

Information collected on our Site and/or in the course of any App use will only be retained for as long as necessary to fulfill the purpose for which it was collected. In general, we will automatically and securely delete your Client Area account information 2 years after you no longer have any active Services with us, provided that you have not used any AI Tokens during the preceding 2 years and have no payable affiliate commissions. Since we need to comply with applicable regulations in regard to retention of personal information related to contractual agreements, provision of Services, financial, billing, invoicing operations, tax calculations etc., a versioned copy of your order, payment and billing documentation may be stored for a period of up to 10 years after the termination of your Customer account. Your personal data is deleted automatically by our systems in accordance with these retention periods.

IX. Your rights

You are entitled to the following rights in relation to your personal data:

Right to be informed: You have the right to be informed about the collection and use of your personal data to the extent permitted by the applicable law.
Right to access: You have the right to view and request copies of your personal data.

iii. Right to rectification: You have the right to request inaccurate, incomplete or outdated information be updated or corrected.

Right to erasure (“to be forgotten”): Under certain circumstances you have the right to request your personal data be deleted.
Right to data portability: You have the right to ask for your data to be transferred to another controller or provided to them (if technically feasible) in a machine-readable electronic format.
Right to restrict processing: Under certain conditions you have the right to request the restriction of the processing of your personal data.

vii. Right to withdraw consent: You have the right to withdraw your given consent to the processing of your personal data, where we rely on your consent as a legal basis for processing;

viii. Right to object: Under certain conditions you have the right to object to the processing of your personal data (e.g. where we are relying on our legitimate interests as a legal basis for processing);

Right to object to automated processing: You have the right to object to decisions being made with your data solely based on automated decision making or profiling.
Right to opt-out from sale of personal data (for US residents only*): If you are a US resident, you have the right to opt-out from the sale of your personal data. Although we do not sell your personal data (as defined in the applicable US privacy laws), you may submit a request and/or direct a query you may have related to the sale of personal data at any time via email to sid@gostudioweb.com.

*If you are a California resident, you can learn more about the processing of your personal data, as well as your rights in the Go Studio Web, LLC California Consumer Privacy Act Addendum which is incorporated herein by reference.

You can exercise any of your rights by submitting a request to the email address specified in the “Contact information” section of this Policy. We will review and address your request(s) within one month as of the date of receipt. Please note that if your request is particularly complex or you have made a number of requests, it may take us longer than a month to respond to you. In this case, we will notify you and keep you updated. Please note that we may ask you to provide us with additional information necessary to verify your identity prior to our response. However, in certain circumstances such as to comply with the applicable legislation, we may be unable to honor your request, for which you will be duly notified.

In addition to the above rights, you can also access, correct, and delete certain personal data associated with your account through the “Owner Profile Details” Section in your Client Area.

X. Age Restrictions

Our Site, App(s) and Services are designated for use by individuals who are at least 18 years old. If you are under the age of 18, you must request your parent or guardian to use the Site and/or App(s) instead. Should you have evidence that someone under the age of 18 has bought Services and/or used our Site and/or App(s) and provided their personal data to us, please contact us using the details set out in the “Contact information” section below. If we become aware that we process personal data of a person under the age of 18, we will delete the data and terminate the provision of the Services and/or App(s) for such a person.

XI. Changes to the Privacy Policy

We reserve the right to modify this Policy at any time. If we decide to change our Policy, we will post the updates in the Site and in any other place we deem appropriate, so that you are aware of what personal data we may collect, how we process it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a notice via our Site, at least ten (10) calendar days before the changes take effect.

XII. Contact information

For any data processing related questions and/or requests, please contact us at sid@gostudioweb.com.

Latest revision: March 025, 2026.

Effective Date: January 1, 2020